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Product Description

Customer Reviews

By Jonathan R. Asleson "Jon Asleson"

I don't know exactly where to start. I've owned a Sears, a Hoover, and an Electrolux (sadly, Electrolux isn't what is used to be). I researched and read reviews on at least 100 vacuums, watched unbiased youtube reviews, and talked to sales associates. After several months, I narrowed it down to the Dyson DC28 and the Miele Titan. I won't waste your time talking about WHY I chose the DC28 over the Miele Titan, but if you would like me to elaborate, please leave me a comment and I will promptly respond.

As far as the DC28 goes, it truly does have incredible suction! We have a longhaired Australian shepherd who sheds hairs sometimes a foot-long, and we regularly have guests, and I admit I'm a clean freak and I vacuum once a day. Yet, with all that daily vacuuming, I was missing SO MUCH, it sickens me. I vacuumed my whole house right before I vacuumed with my DC28, and I filled the canister past maximum capacity, then halfway full again the next day. It's amazing all the dirt and dander and tiny particles that this vacuum kicked up, it was like a fine powder(see my photos above for proof). I also cleaned 1 level of my girlfriend's house, who has a Samoyed, and we filled the canister 5 times on a once over and emptied maybe 2 pounds of hair, dirt, dander and tiny particles (she uses an Oreck XL pro plus I believe). Despite other reviews, this vacuum is not difficult to maneuver; the incredible airmuscle technology suction that this machine has DOES make it *different* to maneuver at first, but I got used to it after a half hour. The machine is stiff at first but if you buy something new, that's very common (mine loosened up after a few days).

The 4 height options are bare floor (lowest/no beater brush), low-pile, medium pile, and high pile. I have medium carpet and use it on the low pile setting to really get that beater brush down in the carpet! My carpets look freshly shampooed everyday. You can feel the suction power in your hand, like using a shopvac in the garage-you know you're getting it all! This machine also has a huge 35 foot power cord that is soft and easy to wrap up on the back of the vacuum, with a strong clip to secure the cord. For floor cleaning of any kind, it's superb. As far as the tools go, it comes with four which I will go over. The MINI TURBINE HEAD(retail 70 bucks separate) works great for cleaning the mattresses, cloth bean bags (lovesac/cordaroys), cloth furniture, small hard to reach spots between furniture, and stair cleaning (attaches to the pop out handle connected to the 17 foot vac hose-perfect for cleaning the whole staircase without moving the machine). Second, it comes with the FLAT-OUT TOOL(retails 50 bucks separate) and this is great for vacuuming under tables, chair legs, and under furniture when attached to the pop out wand. It also comes with a CREVICE TOOL which is a combo STIFF BRUSH TOOL, as well as a soft, wide angled tool with soft fuzz on the bottom to carefully clean delicate surfaces or furniture. The HEPA filter is easy to wash, just rinse it out every 3 months, let it dry for a day then pop it back in and keep cleaning!

I hope this review is helpful to someone and don't forget to look at the product images I posted above. I know the review is lengthy, but I wish I would have had a detailed review like this to guide me while considering spending 600 bucks on a vacuum cleaner, but it really is worth it. I use it everyday and I'd be happy to answer any questions/comments anyone has about my experience with this vacuum, or the vacuum itself. Thanks for reading!

By joet

So after months and months of research I finally got the DC28. I read tons of reviews and researched every feature before choosing this model. I am not disappointed. For starters this model has a few things the others don't. 1st it has the most powerful suction of any dyson (not a lot more but it is more). 2nd it has more attachments than any model which include the universal attachment that all dysons come with, the pet attachment, and another attachment that is great for getting under furniture and counters. It has the air muscle technology which is basically a stronger turbine for the agitator brush and it has a second filter that not all models have for catching additional dust on the way back out of the vacuum. It has setting for 3 different types of carpet and for solid floors. When you turn the vacuum on it automatically knows what setting to use for the floor. If you go from carpet to solid floor or from think carpet to thin it will not change settings, it only can sense it when it is first turned on. However there are buttons you can use to manually adjust it or you can simply turn it off and back on. The handle comes off and extends to use the attachment so you don't have to bend over to get under the couch or counters. The hose is a bit short but I find that if i hold it further down in one hand I can freely use the attachment in the other hand (this is assuming I am not using the handle and just plugging the attachment directly into the hose.

As to its performance, I was blown away. I had to do what I call "The Dyson Test". It seems everyone loves to first vacuum with the old vacuum and than go over it with the Dyson. Well the amount of crap that came out of my carpets blew me away! Despite the large canister I had to empty it after each room because it was so full. One room had enough dust and hair in it to fill a normal vacuum's bag. This thing does what it says. You will not be disappointed.

I plan on buying an accessory pack of additional attachments which includes a soft flex brush for doing blinds and 2 other nice attachments.

Also I got it on sale at Best Buy for $479.99. I think this was a manufacturer sale because I saw this price at several retailers this week.

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